Shipping policy

SHIPPING & HANDLING POLICY

Last Updated: October 23, 2026

At Buy Outlet, we work to process and ship orders quickly and efficiently. Our streamlined packaging helps keep costs low so we can pass the savings on to you. Most items ship securely in poly-mailers rather than decorative boxes.

PROCESSING TIME

Our processing days are Monday through Saturday, excluding U.S. federal holidays. The daily cutoff is 2:00 p.m. Pacific Time.

Orders received before the cutoff typically ship the same processing day after payment clears. Orders received after the cutoff typically ship the next processing day. Same-day dispatch is not guaranteed.

Armenia shipments follow the weekly schedule described below.

SHIPPING RATES - UNITED STATES

Customers are responsible for shipping charges. Available shipping methods and costs are displayed at checkout before you complete your purchase. Charges may vary based on your delivery address, package details and selected service.

Optional shipping upgrades may carry additional charges, which are shown at checkout.

DOMESTIC DELIVERY

Available carriers may include FedEx, USPS and UPS. Services depend on your items and destination and are displayed at checkout.

USPS is used for shipments to Alaska, Hawaii, U.S. territories, APO/FPO addresses and P.O. Boxes where applicable. Domestic shipments include tracking or delivery confirmation where available.

Carrier transit times are separate from order-processing time. Our Saturday processing hours do not necessarily mean Saturday counts as a carrier transit day.

INTERNATIONAL DELIVERY

We offer international shipping to selected destinations, including Canada, Mexico, the United Kingdom, Germany and Australia, subject to availability at checkout. Armenia shipping is described separately below.

Customers are responsible for international shipping charges. Rates are calculated at checkout based on the destination, package details and available service. UPS international services may be offered depending on the route. Available services, charges and estimated delivery times are shown at checkout.

CUSTOMS, DUTIES & IMPORT TAXES

Customers are responsible for checking applicable import restrictions before ordering. Customs duties, import taxes, VAT/GST, brokerage fees and other destination charges may apply.

Whether these charges are collected at checkout or payable separately depends on the destination and shipping arrangement. Review the checkout disclosures before purchasing. If charges are payable on arrival, the carrier or customs authority may require payment before delivery.

Please contact your local customs authority for information about import requirements and potential charges. Any responsibility for these charges remains subject to applicable law.

SHIPMENTS TO ARMENIA

Shipments to Armenia are sent via HayPost. Customers are responsible for the shipping charges shown at checkout.

Estimated delivery is 7–10 business days after shipment. The weekly processing cutoff is Monday at 2:00 p.m. Pacific Time, with dispatch normally scheduled for Tuesday. These schedules and delivery estimates may be affected by holidays, carrier operations and customs processing.

Our final-sale policy applies, except where required by applicable law.

ORDER TRACKING

Once your order is dispatched, we will email your shipping confirmation and tracking details. Tracking may also be available through the Shop app.

Carrier tracking may take time to update. A tracking number or “Label Created” status alone does not confirm carrier acceptance or delivery. International tracking updates may be less frequent during customs processing, but a lack of updates does not establish the package’s location or guarantee its arrival date.

If you do not receive your shipping confirmation, check your spam or promotions folder, then contact support@buyoutlet.com.

DELIVERY TIMES & DELAYS

Delivery dates are estimates unless the selected service expressly provides a guarantee. Actual delivery may be affected by the carrier, destination, weather, holidays and customs processing.

If your shipment is delayed, missing or past its estimated delivery window, contact us with your order number. We will review the shipment and work with the carrier to investigate. Any delivery-related cancellation or refund rights required by applicable law remain unaffected.

If we cannot ship within the time stated for your order, we will provide any delay notice, cancellation option and refund required by applicable law.

ORDER CHANGES & CANCELLATIONS

Contact us immediately through website chat or support@buyoutlet.com if you need to change or cancel an order. Processing may begin shortly after purchase, so requests are not guaranteed and must be confirmed by our team.

International changes may also be limited by customs documentation and dispatch arrangements. Once an order has shipped, we cannot stop its dispatch. Mandatory cancellation or refund rights remain unaffected.

ITEM NOT RECEIVED

If tracking shows delivered but you cannot locate your package, check nearby delivery locations and with household members or building staff, then contact us with your order number.

You may also contact the carrier for delivery details. For international shipments, the local carrier office may have additional information. Contacting the carrier does not replace our assistance or limit your rights under applicable law.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

Please inspect your order upon delivery and report damaged, defective or incorrect items within 72 hours of delivery through website chat or support@buyoutlet.com.

Include your order number, a description of the issue and photos where relevant. Keep the item and packaging until we provide instructions. Please do not send items back without contacting us first.

We will review the issue and provide the appropriate resolution. This reporting window does not limit rights required by law, including for defects that could not reasonably be discovered within 72 hours.

REFUSED, UNCLAIMED OR UNDELIVERABLE SHIPMENTS

Please provide a complete and accurate delivery address and respond to applicable carrier or customs requests.

If a shipment is returned because of a customer-provided address error, failure to collect it, or refusal unrelated to our error or a legally protected right, additional shipping charges may apply for reshipment. Any deductions or other charges remain subject to applicable law.

RETURNS

All website sales are final. We do not accept returns or exchanges for change of mind, fit, size preference or ordering the wrong item, except where required by applicable law.

Please review our Return & Refund Policy for complete details:
https://www.buyoutlet.com/policies/refund-policy

Mandatory cancellation, withdrawal, refund and warranty rights remain unaffected, including for international purchases. This updated policy does not retroactively remove rights or benefits attached to an earlier order under the terms applicable when it was placed.

TAXES

Applicable U.S. sales taxes are calculated and collected at checkout where required by law. International taxes and duties are handled according to checkout disclosures, the shipping arrangement and applicable law.

QUESTIONS OR CONCERNS?

Contact us through website chat or email support@buyoutlet.com. Include your order number and a brief description of your question.

Buy Outlet
Operated by Armo Inc
890 Arroyo Street, Unit C
San Fernando, CA 91340
United States

Email: support@buyoutlet.com
Website: https://www.buyoutlet.com