Returns & Exchanges

Refund and Return Policy

Thank you for choosing Buy Outlet, where streetwear meets fashion in a bold and innovative way. At Buy Outlet, we take pride in our meticulous attention to detail and commitment to craftsmanship. We take pride in providing high-quality products and services to our valued customers. If, for any reason, you are not satisfied with your purchase, we offer a straightforward refund and return policy to ensure your peace of mind.

30-Day Return Policy:

We gladly accept returns within 30 days of the purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please include the original order confirmation or packing slip when returning an item.

International Orders to Armenia:

Please note, while we do sell our products internationally to Armenia, we are currently unable to accept returns from orders placed outside of the United States, including Armenia. We apologize for any inconvenience this may cause and appreciate your understanding.

How to Initiate a Return:

  • Contact Us: Before returning any items, please contact our return team at contact@buyoutlet.com to initiate the return process.
  • Return Authorization: Once your return request is approved, you will receive a Return Authorization (RA) number and instructions on how to return the product.
  • Package the Item: Pack the item securely in its original packaging, including any accessories if provided.
  • Include RA Number: Clearly write the provided RA number on the outside of the package.
  • Return Shipping: We offer Free Returns for all Domestic Orders.

    Refund Process:

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

    If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 15 business days.

    Non-Refundable Items:

    Certain items are non-refundable, including:

    • Opened or used products
    • Gift 

    Damaged or defective items:

    If you receive a damaged or defective item, please contact us immediately at contact@buyoutlet.com with details and photos of the issue. We will work to resolve the problem promptly.

    Contact Information:

    If you have any questions about our refund and return policy, please contact us by email at contact@buyoutlet.com or phone (818) 639-0168.

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