Refund policy

BUY OUTLET RETURN & REFUND POLICY
Last Updated: October 23, 2026

WHY OUR WEBSITE SALES ARE FINAL
At Buy Outlet, keeping prices affordable in today’s competitive market means carefully managing costs. By not building the cost of change-of-mind returns into every purchase, we can offer more competitive prices directly on our website.

All website sales are final. We do not accept returns or exchanges for change of mind, fit, size preference, or ordering the wrong item, except where required by applicable law. Please review product descriptions and sizing information before purchasing.

PREFER A RETURN OPTION?
You’re welcome to shop through our official marketplace accounts, where eligible listings may offer return options. Prices may be higher to reflect marketplace fees and return-related costs. Please review the specific listing’s return policy before purchasing, as eligibility, deadlines and fees vary. Marketplace purchases are governed by the applicable marketplace and listing terms.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS
Please inspect your order upon delivery and report damaged, defective or incorrect items within 72 hours of delivery through our website chat or by emailing support@buyoutlet.com.

Include your order number, a description of the issue, and clear photos of the item, packaging and shipping label where relevant. Keep the item and packaging until we provide instructions. Please do not send items back without contacting us first.

We will review your claim and provide the appropriate resolution. This reporting window does not limit rights or remedies required by applicable law, including for defects that could not reasonably be discovered within 72 hours.

DELIVERY ISSUES
If your order has not arrived or tracking shows a delivery problem, contact us with your order number so we can investigate.

REFUSED, UNCLAIMED OR INCORRECT ADDRESS DELIVERIES
Please double-check your shipping address before placing your order. If a shipment is returned because you supplied an incorrect or incomplete address, failed to collect it, or refused it for reasons unrelated to our error or a legally protected right, additional shipping charges may apply for reshipment. Any shipping deductions or other charges remain subject to applicable law.

INTERNATIONAL ORDERS
Our final-sale policy also applies to international purchases, including orders shipped to Armenia, Australia, Canada, Germany, Mexico and the United Kingdom, except where applicable law requires otherwise. Any mandatory cancellation, withdrawal, refund or warranty rights remain unaffected.

Customers are responsible for checking applicable import restrictions. Customs duties, import taxes and other destination charges are governed by the terms disclosed at checkout and applicable law.

International delivery estimates may be affected by customs processing and carrier delays. If your shipment is delayed or missing, contact us so we can investigate. This does not limit any delivery-related cancellation or refund rights required by applicable law.

QUESTIONS OR CONCERNS?
Please contact us through website chat or email support@buyoutlet.com. Include your order number and a brief description of your question.

Buy Outlet
Operated by Armo Inc
890 Arroyo Street, Unit C
San Fernando, CA 91340, United States
Email: support@buyoutlet.com
Website: https://www.buyoutlet.com